Identified by Google from the original job post

Qualifications

• A natural problem-solver and strategic thinker
• A collaborative spirit with a creative and strategic sensibility
• Excellent communicator and partner, capable of influencing key stakeholders
• Passionate about television and film, with knowledge of the entertainment landscape and trends in APAC
• Experienced in working with Asia and other global markets
• Fluent in English, with a deep interest in our global business
• High school diploma or equivalent
• Strong communication and interpersonal skills
• Excellent customer service skills
• Ability to work in a fast-paced, team-oriented environment
• Basic math skills and attention to detail
• Flexible availability, including evenings, weekends, and holidays

Responsibilities

• As a Data Entry Specialist, you'll ensure accurate data management and provide top-notch live chat support to our valued subscribers
• Collaborate Globally: Build and maintain strong relationships with marketing stakeholders across APAC, UCAN, EMEA, and LATAM
• Strategic Insights: Analyze and understand which series and movies will drive growth in the APAC region
• Campaign Development: Support creative campaign strategies for global titles in APAC markets and APAC titles promoted internationally
• Content Strategy: Provide strategic insights on title and campaign opportunities, working with partners in marketing, social media, PR, and more
• Global Impact: Work closely with marketing teams to define campaign strategies that resonate globally, ensuring culturally relevant positioning and successful campaign rollouts
• Represent APAC regional priorities in global forums
• Assess content and identify campaign opportunities with marketing partners
• Lead APAC marketing campaign planning, ensuring alignment on strategy and execution across multiple markets
• Offer APAC regional insights to global teams, contributing to multi-title campaigns and business priorities
• Exemplify Netflix culture and values, solving problems and navigating ambiguity with ease
• Greet and assist customers in a friendly and professional manner
• Understand customer needs and recommend appropriate products or services
• Demonstrate product knowledge and provide accurate information
• Assist in product selection and process payments with precision
• Keep the sales area clean and organized
• Monitor product status and handle returns
• Collaborate with team members to achieve marketing goals
• Build and maintain strong customer relationships
• Stay updated on product knowledge, promotions, and company policies
• Handle customer inquiries and complaints professionally

Job description

As a Data Entry Specialist, you'll ensure accurate data management and provide top-notch live chat support to our valued subscribers. This role is crucial for maintaining the high standards our audience expects.

Why Netflix?

It's an exciting time to join Netflix, especially in the Asia region, where we're experiencing rapid growth. Every day, more people across Asia are discovering the magic of ...